Civil service reform bearing fruit, says ministry

  • PDF

Addis Ababa, 26 June 2014 (WIC) – The civil service reform programs which are being implemented are beginning to bear fruits, Ministry of Civil Service (MoSC) said.

Various types of reform programs such as business process reengineering (BPR), Balanced Scorecard (BSC), Citizen’s Charter and Kaizen philosophy have been implemented with a view to improve public service delivery.

“There are improvements in service delivery and productivity of civil servants,” Mohammed Seid, communications and external relations director at MoSC, told WIC.

“Public satisfaction is also growing,” he said adding that there remain works to fully implement all the civil service reform programs.

“The progress the country has achieved in all fronts is one testimony to the success of the civil service reform being programs implemented,” Mohammed said.

However, he said the ministry will strengthen its effort and build the capacity of civil servants and better engage the general public to further improve public service.

Subscribe to get latest news

Visitors Counter

mod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_counter
mod_vvisit_counterToday17305
mod_vvisit_counterYesterday55771
mod_vvisit_counterThis week172556
mod_vvisit_counterLast week217248
mod_vvisit_counterThis month766666
mod_vvisit_counterLast month1271595
mod_vvisit_counterAll days( since may 28, 2013)13172756

We have: 658 guests, 45 bots online
No: 54.211.213.10
 , 
Today: Jul 25, 2014