Civil service reform bearing fruit, says ministry

  • PDF

Addis Ababa, 26 June 2014 (WIC) – The civil service reform programs which are being implemented are beginning to bear fruits, Ministry of Civil Service (MoSC) said.

Various types of reform programs such as business process reengineering (BPR), Balanced Scorecard (BSC), Citizen’s Charter and Kaizen philosophy have been implemented with a view to improve public service delivery.

“There are improvements in service delivery and productivity of civil servants,” Mohammed Seid, communications and external relations director at MoSC, told WIC.

“Public satisfaction is also growing,” he said adding that there remain works to fully implement all the civil service reform programs.

“The progress the country has achieved in all fronts is one testimony to the success of the civil service reform being programs implemented,” Mohammed said.

However, he said the ministry will strengthen its effort and build the capacity of civil servants and better engage the general public to further improve public service.

Subscribe to get latest news

Visitors Counter

mod_vvisit_counterThis week106476
mod_vvisit_counterLast week208463
mod_vvisit_counterThis month573264
mod_vvisit_counterLast month1147369
mod_vvisit_counterAll days( since may 28, 2013)14126723

We have: 270 guests, 49 bots online
Today: Aug 21, 2014